1. Scope
This Privacy Policy explains how Softpeak Oratory (“we”, “us”) collects, uses, and safeguards personal data when you use our website and services.
2. Data we collect
We collect data you provide directly (account details, messages, course selections) and data collected automatically (device info, usage, cookies). We avoid collecting sensitive categories unless strictly necessary for a service you request.
3. How we use data
- Provide and improve courses and coaching.
- Process payments and deliver receipts.
- Respond to inquiries and provide support.
- Send service updates and optional educational content with your consent.
- Maintain security and prevent fraud.
4. Legal bases
Depending on your region, processing may rely on your consent, performance of a contract, legitimate interests (such as service improvement), or compliance with legal obligations.
5. Sharing
We share data with service providers (e.g., payment processors, email delivery) under contracts that restrict processing to specified purposes. We do not sell personal data.
6. Cookies
We use essential cookies for core functionality and optional analytics with your consent. You can manage preferences via our cookie banner or browser settings.
7. Retention
We retain data only as long as necessary for the purposes outlined here or as required by law, after which we delete or anonymize it.
8. Security
We implement administrative, technical, and physical safeguards proportionate to the sensitivity of the data. No method is 100% secure, and we continuously improve our controls.
9. Your rights
Depending on your location, you may request access, correction, deletion, portability, or restriction of processing. Contact [email protected] to exercise your rights.
10. International transfers
When transferring data across borders, we use appropriate safeguards such as standard contractual clauses where applicable.
11. Children’s privacy
Our services are intended for adults and not directed to children under 16. We do not knowingly collect data from children.
12. Changes to this policy
We may update this policy to reflect legal or operational changes. We will post the effective date at the top of the page.
13. Contact
If you have questions or requests regarding privacy, email us at [email protected] or call +1 (415) 937-6218.